jilibt Responsible Gaming

jilibt is strictly an adults-only platform. All players must be 18 years of age or older to register an account, make a deposit, or participate in any game or betting market offered on the jilibt platform. This is a non-negotiable requirement that applies to all players across Bangladesh, regardless of the game type, stake size, or promotional context.

During the registration process, every new jilibt account holder is required to confirm their date of birth. jilibt reserves the right to request documentary evidence of age — such as a National ID card, passport, or birth registration certificate — at any point before or after an account is activated. Where age cannot be verified to our satisfaction, the account will be suspended and any outstanding balance will be returned to the player via the original payment method.

Parents and guardians in Bangladesh who share household devices with children are strongly encouraged to use parental control software to block access to gambling websites. Keeping your jilibt login credentials private and logging out after each session are two simple steps that significantly reduce the risk of underage access.

Problem gambling is a pattern of behaviour in which a person's gambling activity causes ongoing harm to themselves or those around them — financial, emotional, or social. It can develop gradually and is not always easy to recognise in oneself. jilibt is committed to helping players identify early warning signs so they can take action before the situation escalates.

Common signs that gambling may be becoming a problem include:

• Spending more money on gambling than you originally planned or can afford to lose.
• Chasing losses — continuing to play in an attempt to recover money you have already lost.
• Lying to family members or friends about how much time or money you spend gambling.
• Neglecting work, study, family responsibilities, or social activities because of gambling.
• Feeling restless, irritable, or anxious when you try to reduce or stop gambling.
• Borrowing money, selling possessions, or using savings intended for other purposes to fund gambling.
• Gambling as a way to escape stress, anxiety, depression, or other personal difficulties.
• Continuing to gamble despite repeated negative financial or personal consequences.

One of the most effective tools for responsible gambling is setting a firm cap on how much money you allow yourself to deposit into your jilibt account over a given period. jilibt supports three deposit limit timeframes — daily, weekly, and monthly — and all limits are applied in BDT (Bangladeshi Taka) regardless of which payment method you use (bKash, Nagad, Rocket, Upay, or bank transfer).

To set or adjust a deposit limit, navigate to Account Settings → Responsible Gaming → Deposit Limits. Entering a new limit takes effect as follows:

• Reducing a limit: The lower limit takes effect immediately. You cannot bypass it by switching payment methods or contacting support.
• Increasing a limit: The increase does not take effect for 24 hours after confirmation, giving you a mandatory reflection period. If you change your mind within that window, you can cancel the increase and the original lower limit will remain in force.
• Removing a limit entirely: Treated the same as an increase — a 24-hour waiting period applies before the limit is lifted.

Example: How deposit limits look in your account

In addition to deposit limits, jilibt also supports loss limits and wager limits. A loss limit caps the total net losses you can incur in a period; a wager limit restricts the total amount you can stake across all games combined. Using multiple limit types together gives you the most comprehensive control over your gambling spend.

Sometimes the most effective step you can take is simply to step away for a defined period. jilibt's time-out feature lets you pause all gambling activity on your account without permanently closing it. This is distinct from self-exclusion — it is a shorter, structured break designed for players who want to regain perspective without making a permanent decision.

To activate a time-out, go to Account Settings → Responsible Gaming → Take a Break and choose your preferred duration. The suspension takes effect within seconds of confirmation. During a time-out you will still be able to log in to view your balance and transaction history, but you will not be able to place any bets or make any deposits.

If after a time-out you still feel that gambling is presenting challenges in your life, jilibt strongly encourages you to consider the full self-exclusion option outlined in Section 5, or to reach out to the support team for a confidential conversation.

Self-exclusion is the strongest player protection tool available on jilibt. When you self-exclude, your account is fully suspended for the chosen period — you will not be able to log in, deposit, wager, or receive any promotional communications from jilibt. Self-exclusion is a serious, binding commitment and should be used when you genuinely believe that continuing to gamble is harmful to you or your family.

Available self-exclusion durations:

• 3 months — a minimum recommended period to break a habitual pattern.
• 6 months — suitable for players experiencing moderate financial or personal difficulties related to gambling.
• 1 year — a longer commitment for players who need a sustained break from all gambling activity.
• Permanent — an indefinite exclusion with no end date. Permanent self-exclusion can only be reviewed after a minimum of 5 years and requires a formal written request plus a 7-day reflection period before reinstatement is considered.

During self-exclusion, jilibt will suppress all marketing emails, SMS messages, and push notifications to your registered contact details. If you receive any promotional communication from jilibt during a self-exclusion period, please report it immediately to [email protected] so we can investigate and rectify the issue.

Players based in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and other cities across Bangladesh who wish to extend their self-exclusion to other gambling platforms are encouraged to contact the relevant operators directly, as jilibt's self-exclusion applies only to the jilibt platform and does not automatically extend to third parties.

If you feel that gambling is becoming a problem for you or someone you care about, reaching out for help is the most important step you can take. jilibt's support team is available 24 hours a day, 7 days a week, and all conversations about responsible gaming are treated with complete confidentiality. No account action will be taken against you simply for raising a concern — our team is here to help, not to penalise.

To contact the jilibt responsible gaming team directly, send an email with the subject line "Responsible Gaming Support" to [email protected]. You can request any of the following through this channel:

• Setting or adjusting deposit, loss, or wager limits on your behalf
• Activating a time-out or cooling-off period immediately
• Initiating a self-exclusion of any duration
• A confidential review of your account's recent activity
• Referral guidance to professional support organisations

Players across Bangladesh — whether in Dhaka, Chittagong, Sylhet, Rajshahi, Khulna, Barisal, Rangpur, Mymensingh, or Cox's Bazar — are encouraged to seek help without hesitation. Problem gambling affects people from all backgrounds and income levels, and support is available regardless of the scale of the issue.

While jilibt does not endorse any specific external organisation, we encourage players who need professional counselling to search for reputable mental health and addiction support services available in Bangladesh. Speaking with a qualified counsellor or psychologist about gambling-related concerns is always a positive and constructive step.

Responsible gaming is not a regulatory checkbox for jilibt — it is a core value embedded in how the platform is designed and operated. Every feature on jilibt, from the games themselves to the payment flows and communication systems, is built with player wellbeing in mind alongside entertainment value.

Our internal responsible gaming programme includes proactive monitoring of player accounts for behavioural patterns that may indicate distress, a trained support team equipped to have sensitive conversations with players who may be struggling, and an ongoing commitment to reviewing and improving our player protection tools as best practices evolve.

jilibt does not target advertising at individuals who have previously self-excluded or requested a time-out. We do not use manipulative design patterns — such as disguised loss displays, misleading near-miss effects, or false urgency in bonus timers — that are known to encourage excessive play. All bonus terms are displayed transparently and completely before a player opts in.

We welcome feedback from our players and from the broader Bangladesh community on how jilibt can improve its responsible gaming provisions. If you have a suggestion, a concern, or a personal experience you would like to share with our team, we invite you to reach out to [email protected] at any time.

18+  jilibt is an adults-only platform. Gambling should always be a form of entertainment. If it stops being enjoyable, please use the tools on this page or contact our support team. Play responsibly. Last reviewed: 1 January 2026.