jilibt Privacy Policy

When you register for and use a jilibt account, we collect personal information across several categories. The table below sets out each category, the specific data points within it, and the primary reason for collection.

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, biometric data, or health information unless you voluntarily provide such information in the context of a responsible gaming self-assessment or a support request. Any sensitive data provided in that context is handled with heightened protection and is not used for commercial purposes.

jilibt processes personal data only for clearly defined, legitimate purposes. We do not use your data for any purpose that is incompatible with the reasons for which it was originally collected. The primary purposes for which we use your personal data are as follows:

• Account creation and management: Setting up your jilibt account, verifying your identity and age, and maintaining accurate account records throughout the lifecycle of your account.
• Transaction processing: Processing deposits made via bKash, Nagad, Rocket, or Upay; verifying withdrawal requests; applying bonus credits; and maintaining accurate financial records of all transactions in BDT.
• Fraud prevention and security: Monitoring account activity for signs of unauthorised access, money laundering, multi-accounting, or other prohibited conduct as defined in our Terms & Conditions. Technical and usage data are routinely analysed by our security team for anomaly detection.
• Responsible gaming monitoring: Using gameplay and deposit history to identify patterns that may indicate problem gambling behaviour, and to support the operation of self-exclusion, deposit limit, and cooling-off features requested by account holders.
• Customer support: Using your contact and communications data to respond to support queries, resolve disputes, and provide account-related notifications.
• Platform improvement: Using aggregated and anonymised usage data to understand how players interact with the jilibt platform, identify areas for improvement, and optimise the performance and layout of games and features.
• Marketing communications (opt-in only): Sending promotional offers, bonus notifications, and platform news to players who have explicitly opted in to receive such communications. You may withdraw consent at any time.
• Legal and regulatory compliance: Retaining and disclosing personal data as required to comply with applicable laws, respond to lawful requests from authorities, and fulfil our obligations under applicable financial and gaming regulations.

jilibt does not sell, rent, or commercially transfer your personal data to any third party. We share data only in the limited, specific circumstances described below, and only to the extent necessary for each stated purpose.

• Game studio partners: Providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive a session token and anonymised player identifier to enable game sessions. These partners do not receive your full identity or payment data. All studio partners are contractually bound to process data solely for the purpose of delivering game services.
• Payment processors: When you initiate a deposit or withdrawal, the relevant mobile banking platform (bKash, Nagad, Rocket, or Upay) receives the transaction data necessary to complete the transfer. jilibt does not store your full mobile banking PIN or password.
• Identity verification providers: Where third-party KYC tools are used to assist in document verification, your identity data is shared with those providers under strict data-processing agreements that prohibit independent use of the data.
• Analytics and platform infrastructure providers: Aggregated, anonymised usage and technical data may be processed by cloud hosting and analytics service providers to support platform performance and security. These providers are not permitted to use the data for their own commercial purposes.
• Legal authorities: jilibt will disclose personal data to law enforcement, regulatory bodies, or other government authorities when required to do so by a lawful order or legal obligation, or when disclosure is necessary to protect the rights, safety, or property of jilibt, its players, or the public.

jilibt uses cookies and similar lightweight tracking technologies to support the operation, security, and performance of the platform. A cookie is a small text file placed on your device by your web browser when you visit a website. The cookies used by jilibt fall into three categories:

• Strictly necessary cookies: These cookies are essential for the jilibt platform to function. They manage your login session, maintain your language and currency preferences, and protect against cross-site request forgery. The platform cannot operate correctly without them, and they cannot be disabled.
• Performance and analytics cookies: These cookies collect anonymised data about how visitors use the jilibt platform — for example, which pages are visited most frequently and how long players spend on each game category. This information helps us understand user behaviour in aggregate and improve the platform experience. No individual player is identified through analytics data.
• Functional cookies: These cookies remember preferences you have set — such as your preferred deposit method or notification settings — so that you do not need to re-enter them on each visit. They persist for a limited duration as noted in the cookie settings panel within your account.

jilibt does not deploy third-party advertising cookies, retargeting pixels, or social media tracking scripts on its platform. You will not be tracked across external websites as a result of your jilibt session.

jilibt retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following retention periods apply as a general guide:

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be attributed to any individual. Where data is anonymised rather than deleted, it may be retained indefinitely for aggregate statistical and platform improvement purposes.

If you submit a data erasure request under Section 7 of this Privacy Policy, jilibt will action the request promptly for all data not subject to a mandatory legal retention obligation. Data that must be retained under anti-money laundering or financial record-keeping requirements cannot be deleted before the applicable statutory period has elapsed, regardless of an erasure request.

jilibt employs a layered set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. Our key security practices include:

• Transport encryption: All data transmitted between your browser or mobile app and the jilibt platform is encrypted using TLS 1.2 or higher. Our SSL certificate is validated and renewed continuously.
• Password hashing: Account passwords are never stored in plain text. jilibt applies a strong one-way cryptographic hashing algorithm with per-account salting so that even in the event of a database exposure, passwords cannot be recovered.
• Access controls: Internal access to player personal data is restricted on a strict need-to-know basis. Members of the jilibt team who require access to personal data for their role are subject to access logging, regular access reviews, and confidentiality obligations.
• Two-factor authentication (2FA): jilibt offers two-factor authentication for all player accounts. We strongly encourage all players to enable 2FA via the account security settings to add a second layer of protection beyond the account password.
• Intrusion detection and monitoring: The jilibt platform infrastructure is monitored continuously for anomalous activity, potential intrusion attempts, and unusual data access patterns. Automated alerts are reviewed by the security team in real time.
• Data breach response: In the event of a confirmed personal data breach that presents a material risk to affected players, jilibt will notify impacted account holders promptly via the registered email address on their account, and will take immediate steps to contain and remediate the breach.

As a jilibt account holder, you hold the following rights in relation to the personal data we process about you. To exercise any of these rights, contact the jilibt data team at [email protected] with the subject line "Data Rights Request" and a description of your request. We will acknowledge your request within 5 business days and provide a substantive response within 30 calendar days.

• Right of access: You may request a copy of all personal data that jilibt holds about you, together with an explanation of why it is held, how it is used, and with whom it is shared. This is sometimes called a Subject Access Request (SAR).
• Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. Basic account details such as your email address and phone number can be updated directly in your account settings without submitting a formal request.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you withdraw consent and no other legal basis applies, or where the data has been processed unlawfully. This right is subject to mandatory legal retention obligations described in Section 5.
• Right to restrict processing: In certain circumstances — for example, where you contest the accuracy of your data while a correction is being verified — you may request that jilibt restricts its processing of your data to storage only until the matter is resolved.
• Right to data portability: Where processing is based on your consent or on the performance of a contract, you may request that jilibt provides your personal data in a structured, commonly used, machine-readable format so that it can be transferred to another service provider.
• Right to withdraw marketing consent: Where you have opted in to receive marketing communications from jilibt, you may withdraw that consent at any time through the communication preferences section of your account settings, or by clicking the unsubscribe link in any marketing email. Withdrawal of marketing consent has no effect on your account status or your right to access any jilibt service.

jilibt reviews this Privacy Policy periodically and updates it when necessary to reflect changes in our data practices, changes to applicable laws or regulations, or changes in the services we offer. The effective date at the top of this page indicates when the current version was last revised.

When we make material changes to this Privacy Policy — for example, changes to the categories of data we collect, the purposes for which data is used, or the third parties with whom data is shared — we will notify all registered account holders via the email address on file. Notification will be sent at least 14 calendar days before the revised policy takes effect, giving you time to review the changes and, if you do not accept them, to close your account before the new terms apply.

Minor updates — such as corrections to typographic errors, clarifications that do not alter the substance of the policy, or additions of new game studio partners to the list of data recipients — may be made without advance notice, though the effective date will always be updated to reflect the revision.

Your continued use of the jilibt platform after the effective date of a revised Privacy Policy constitutes your acceptance of the updated policy. If you have any questions about a change to this Privacy Policy before accepting it, please contact the jilibt team at [email protected] prior to the effective date.

18+  This Privacy Policy was last reviewed and updated on 1 January 2026. For all data-related enquiries, contact [email protected]. jilibt is committed to keeping your data safe and your privacy respected.